Refund and Returns
Malonesspecialtystore.com a 30-day refund and returns policy, With no questions asked! As long as it's within the 30 days you can refund or return your item. You will have 30 days after receiving your item to request a refund or return.
To be eligible your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. To start a refund or return, you can contact us at mmalone4751@malonesspecialtystore.com
When your refund or return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any refund or return question at mmalone4751@malonesspecialtystore.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
N/A
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mmalone4751@malonesspecialtystore.com